Skip to content

Legal

Terms of Service

How Cold Air Pros, Inc. collects, uses, and safeguards your information.

Cold Air Pros, Inc.

Effective Date: April 7, 2026

Welcome to the website and services of Cold Air Pros, Inc. (“Cold Air Pros,” “we,” “our,” or “us”). By accessing our website, requesting services, or communicating with us via phone, email, or text message, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our services.

1. Services

Cold Air Pros, Inc. provides residential and commercial HVAC services, including but not limited to heating, cooling, maintenance, repairs, installations, invoicing, and customer support.

2. SMS/Text Messaging Program Terms

Program Name

Cold Air Pros

Program Description

By providing your mobile phone number and opting in, you agree to receive text messages from Cold Air Pros related to your interactions with us. These messages may include:

  • Appointment reminders
  • Service confirmations and technician arrival notifications
  • Service updates
  • Invoices, payment notifications, and receipts
  • Promotions or special offers (when applicable)
  • Customer support communications

Messages are sent only in connection with requests, services, or consent you have provided to Cold Air Pros.

Message Frequency

Message frequency varies based on your service requests, appointments, and communications with us. We only message customers regarding matters they have initiated or agreed to.

Message and Data Rates

Message and data rates may apply.
Standard messaging and data rates charged by your mobile carrier may apply. Cold Air Pros is not responsible for these charges.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your carrier and network availability.

3. Consent to Receive Messages

By submitting your phone number through our website, scheduling services, signing service agreements, or otherwise providing your mobile number, you consent to receive text messages from Cold Air Pros as described above.

Consent to receive text messages is not a condition of purchase.

4. Opt-Out Instructions

You may opt out of receiving text messages at any time.

To stop receiving messages, text STOP to the number from which you received messages.

After texting STOP, you will receive a confirmation message and will no longer receive further messages unless you opt back in.

5. Help & Customer Support

For assistance with our messaging program or services:

  • Text: Reply HELP to any message
  • Phone: 713‑476‑0429
  • Address: 409 Oriole St., Houston, TX 77018

Customer support is available during normal business hours.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

Your mobile phone number and SMS consent information are not sold or shared with third parties for marketing purposes.

7. Limitation of Liability

Cold Air Pros, Inc. is not responsible for delayed, failed, or misdirected text messages due to technical issues, carrier problems, or circumstances beyond our control.

8. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated Terms.

9. Contact Information

Cold Air Pros, Inc.
409 Oriole St.
Houston, TX 77018
United States
Phone: 713‑476‑0429
Website: https://coldairprostx.com

By using our website or services, you agree to our Terms of Service and Privacy Policy.

Introduction

Cold Air Pros, Inc. (“Cold Air Pros,” “we,” “our,” or “us”) is committed to safeguarding your privacy online. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request services, or communicate with us electronically, including via text message.

By using our website or services, you agree to our Terms of Service and this Privacy Policy.

This policy may be updated from time to time without prior notice. Any changes will be posted on this page with an updated effective date.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Service address

  • Appointment and service details

  • Payment and invoicing information

  • Communication preferences

We may also collect non-personal information such as browser type, device information, IP address, and pages visited on our website.

2. How We Use Information

We use the information we collect to:

  • Schedule and perform HVAC services

  • Communicate with you regarding appointments, service updates, and customer support

  • Send invoices, receipts, and payment notifications

  • Respond to inquiries and service requests

  • Improve our website and customer experience

  • Send promotional or informational messages only when you have provided consent

We do not sell or rent your personal information to third parties.

3. Text Messaging & Communications

If you provide your mobile phone number and opt in, you consent to receive text messages from Cold Air Pros related to:

  • Appointment reminders

  • Service confirmations and updates

  • Invoices and payment notifications

  • Customer support communications

  • Promotional messages (when applicable)

Message frequency varies based on your interaction with us.
Message and data rates may apply.

You may opt out at any time by texting STOP.
For help, reply HELP or call 713-476-0429.

4. Cookies & Website Tracking

Our website may use “cookies,” which are small text files placed on your device to help improve site functionality and user experience. Cookies:

  • Do not contain personal identifying information

  • Cannot execute code or deliver viruses

  • Do not provide access to your computer

Most web browsers automatically accept cookies. You may choose to disable cookies through your browser settings; however, doing so may limit certain website features.

5. Third-Party Services & Sharing of Information

We may share your information only when necessary to:

  • Process payments

  • Provide services you have requested

  • Comply with legal or regulatory requirements

  • Work with service providers who assist us in operating our business (who are contractually obligated to protect your information)

Your mobile phone number and SMS consent data are never sold or shared for third-party marketing purposes.

6. Data Protection & Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system can guarantee complete security, we strive to use commercially acceptable means to protect your data.

Our website may contain links to third-party websites. These sites are not under the control of Cold Air Pros, and we are not responsible for the content, privacy practices, or policies of any linked site. The inclusion of a link does not imply endorsement.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights & Choices

You may request to update, correct, or delete your personal information by contacting us directly. You may also opt out of promotional communications at any time.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Cold Air Pros, Inc.
409 Oriole St.
Houston, TX 77018
United States
Phone: 713-476-0429
Website: https://coldairprostx.com