Cold Air Pros, Inc.
Effective Date: April 10, 2026
Cold Air Pros, Inc. (“Cold Air Pros,” “we,” “our,” or “us”) is committed to safeguarding your privacy online. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request services, or communicate with us electronically, including via text message.
By using our website or services, you agree to our Terms of Service and this Privacy Policy.
This policy may be updated from time to time without prior notice. Any changes will be posted on this page with an updated effective date.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Service address
Appointment and service details
Payment and invoicing information
Communication preferences
We may also collect non‑personal information such as browser type, device information, IP address, and pages visited on our website.
2. Use of Information
We use the information we collect to:
Schedule and perform HVAC services
Communicate with you regarding appointments, service updates, and customer support
Send invoices, receipts, and payment notifications
Respond to inquiries and service requests
Improve our website and customer experience
Send promotional or informational messages only when you have provided consent
We do not sell or rent your personal information to third parties.
3. Text Messaging & Communications
If you provide your mobile phone number and opt in, you consent to receive text messages from Cold Air Pros related to:
Appointment reminders
Service confirmations and updates
Invoices and payment notifications
Customer support communications
Promotional messages (when applicable)
Message frequency varies based on your interaction with us.
Message and data rates may apply.
You may opt out at any time by texting STOP.
For help, reply HELP or call 713‑476‑0429.
4. Cookies & Website Tracking
Our website may use “cookies,” which are small text files placed on your device to help improve site functionality and user experience. Cookies:
Do not contain personal identifying information
Cannot execute code or deliver viruses
Do not provide access to your computer
Most web browsers automatically accept cookies. You may choose to disable cookies through your browser settings; however, doing so may limit certain website features.
5. Sharing of Information
We may share your information only when necessary to:
Process payments
Provide services you have requested
Comply with legal or regulatory requirements
Work with service providers who assist us in operating our business (who are contractually obligated to protect your information)
Your mobile phone number and SMS consent data are never sold or shared for third‑party marketing purposes.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system can guarantee complete security, we strive to use commercially acceptable means to protect your data.
7. Linked Websites
Our website may contain links to third‑party websites. These sites are not under the control of Cold Air Pros, and we are not responsible for the content, privacy practices, or policies of any linked site. The inclusion of a link does not imply endorsement.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Your Choices
You may request to update, correct, or delete your personal information by contacting us directly. You may also opt out of promotional communications at any time.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Cold Air Pros, Inc.
409 Oriole St.
Houston, TX 77018
United States
Phone: 713‑476‑0429
Website: https://coldairprostx.com